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Neo Connect

A solution suitable for Next generation ISP providing smart networks and care for customer delight

NeoConnect Product of NEOFRUITION TECHNOSOL PVT. LTD.
ABOUT NeoConnect

CLOUD SUPPORTING PLATFORM PARTNERING WITH CSP, ISP TO PROVIDE EASE OF MANAGEMENT

  • NeoConnect helps ISPs not only their customers to have better connectivity but also intended to give better connect with Customers, Partners and Employees.
  • Along with AAA and Billing introduction of CRM, OM, Inventory, Field App etc for better Operational efficiency and Enhanced Customer Delight
  • Ease of Operations to serve different segment of Customers like Residential, Corporate, Hospitality, Education, Retail, Public WiFi Hotspots etc.
  • Co-create with customers to design and deliver required modules in network
  • Modular architecture yet connected workflow Smooth integration with eco system components

Third Party Integrations

An ISP network is build of multiple components which are key to provide various features like connectivity with network equipment like BNG/BRAS/NAS, Value added services like OTT/VoIP ensuring smart way of customer connect like IVR, various communication mediums like SMS/Mail/Watsapp, support of multiple digital payment options and with devices to proactively monitor network health.

Neo Connect ISP Manager Features

Customer Management
A module responsible for managing end to end customer lifecycle.
Partners/Franchisee
Efficient partner management with flexible options for association, administration and revenue distribution
Package Charges and Taxes
Support of prepaid and post-paid along with various charges including value added services. Multiple format of taxes and invoicing
Network Management
Provisioning and monitoring of network devices and configuration. Retrieve of information on various criteria
AAA and Policy
Integration with all leading BNG/BRAS/NAS vendors. Providing dynamic policy implementation
Inventory
Real time stock of physical inventory with tracking upto customer allocation
CRM and Trouble ticketing
End to end customer cycle from Sales to Support. Efficient technical support complaint management system.
Mobile Applications
Mobile applications for Customer, Field staff, Sales and management team
Operations and Reports
Configurable settings for customer connect. Analytical reports providing business and operations KPI

Obtaining further information by make a contact with our experienced IT staffs.

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Contact to require a detailed analysis and assessment of your plan.
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(+91) 99094 58851